At the heart of Melbourne Osteopathy Sports Injury Centre (MOSIC) are its Core Values. These drive every decision that is made and every idea and process that is implemented. Our first Core Value is:
Community – CUSTOMER SERVICE EXCELLENCE
Customer Service Excellence is why MOSIC stands out from all other businesses. We work tirelessly to improve our customer experience because we know that it can never be taken for granted. Every member of our team works continuously on lifting their already high standards of customer service. From our interns to our reception staff to the director, all personnel consider this their number one priority. We aim to deliver the best possible experience to our clients 100% of the time. We feel privileged that you have chosen us as your health provider and we want you to walk away with the best customer experience of your life.
MOSIC has a client-centred focus. We are driven by our clients and their needs. We listen to our clients and make changes to reflect what they are asking of us.
If there is something you feel we could do better, then please let us know.
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