Payment is required at the time of the completion of your consultation.
|Initial Consultation:||45 – 60 minutes|
|Subsequent Consultation:||30 minutes|
Please call us on (03) 9939 1289 if you have any queries about our consultation fees.
We accept cash, EFTPOS, VISA, AMEX and MasterCard.
This is a busy clinic with a long waiting list. As a result, we require that all cancellations and reschedules are made by phone and with at least 24 hours notice. This allows us to help other clients on their health journey. Cancellations with less than 24 hours notice and missed appointments will be charged the full consultation fee. This fee will be discounted by 25% if paid within 7 days OR discounted by 50% if another appointment is booked within 7 days.
Private Health Insurance and HICAPS
Melbourne Osteopathy Sports Injury Centre has a HICAPS facility, which enables those with private health insurance to claim their rebate immediately at the clinic.
If you are unsure of your level of coverage, please check with your private health insurer.
Osteopathic treatment is only covered by Medicare if you are under an Enhanced Primary Care (EPC) plan set up by your General Practitioner. EPC plans allow eligible patients up to five Osteopathic visits per year to be covered under Medicare. To be eligible for an EPC plan, patients must be suffering from a chronic (long standing) condition. Chronic conditions may include things such as arthritis, repetitive strain injuries (e.g. tennis elbow), neck related headaches and migraines, chronic low back pain or muscular pain. It is at your GP’s discretion as to whether you are eligible to participate in the program.
The EPC program entitles eligible patients to a rebate for up to five osteopathic treatments per calendar year. At the time of your consultation, you will be charged the standard fee and then you can take the receipt to a Medicare office and claim back your rebate. A gap fee is therefore paid for as an out of pocket expense by you, the patient. If you feel that you may be eligible to claim Osteopathic treatment under an EPC plan, please speak to your General Practitioner.
Department of Veterans Affairs (DVA)
Our osteopaths are registered with the DVA and those seeking treatment through this department will incur no out of pocket expenses.
A referral from your GP is required to obtain DVA funded osteopathic care.
Workcover / TAC
Our osteopaths are registered Workcover and TAC service providers. If you are claiming osteopathic care through Workcover or TAC, Melbourne Osteopathy and Sports Injury Centre requires accounts to be settled on the day of treatment.